It is our policy to respect the privacy and dignity of our patients.

Please let us know if you would like a chaperone to be present during a physical examination/consultation.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

The average pay for GPs working in the practice of the Munro Medical Centre in the last financial year was £119,420.00 before tax and National Insurance.

This is for 2 full time GPs and 2 part time GPs who worked in the practice for more than six months.

You can choose whether your confidential patient information is used for research and planning. To find out more visit nhs.uk/your-nhs-data-matters.

You do not need to do anything if you are happy about how your confidential patient information is used. You can change your choice at any time.

Type 1 opt-out: medical records held at your GP practice

You can tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This is commonly called a type 1 opt-out. This opt-out request can only be recorded by your GP practice. The form is attached at the bottom of this form.

Type 2 opt-out (National Data Opt-out): information held by NHS Digital

Previously you could tell your GP practice if you did not want us, NHS Digital, to share confidential patient information that we collect from across the health and care service for purposes other than your individual care. This was called a type 2 opt-out.

The type 2 opt-out was replaced by the national data opt-out. Type 2 opt-outs recorded on or before 11 October 2018 have been automatically converted to national data opt-outs.

Detailed information for patients:

Sharing your records: your personal information

Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone.

The Health and Social Care Information Centre (HSCIC) is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services. The data is used both at a local level and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth, and is used to try to make services better for all.

You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

Your right to opt out

You can choose not to have anything that could identify you shared beyond your GP practice (Type 1 objection). You can also choose for the HSCIC not to share information it collects from all health providers any further (previously known as Type 2 objection, now National Data Opt-out).

If you have previously told your GP practice that you don’t want the HSCIC to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by the HSCIC from April 29 2016. It will remain in place unless you change it.

You can find more information about how the HSCIC handles your information and choices and how it manages your opt-out on the HSCIC website www.hscic.gov.uk/yourinfo

Patient Health Records – Refusal to Consent – Type 1 Objection form You can complete this form and return it to the practice.

Your Data Matters to the NHS – Poster

• GP GDPR Privacy Notice (v1.1, April 2025)
• Population Health Management Privacy Notice

We are proud to be a well-established training practice, helping qualified doctors, known as registrars, complete the final stages of their GP Training.

We believe that achieving and maintaining training practice status enhances the quality of the medical care that we provide at the practice, it also enables patients to see a wider range of clinicians whilst allowing the surgery to benefit from the fresh ideas and approaches brought by young enthusiastic doctors.

You can of course still elect to see your chosen regular doctor but sometimes this may require you to plan your appointment.

We have been a training practice for many years and the feedback from patients regarding our registrars has been overwhelmingly positive; the doctors tend to be in the surgery for between 6 and 12 months, becoming an integral part of the practice team and an invaluable resource for patients.

View Our latest CQC Inspection Report

It is occasionally necessary to remove a patient from our list.

We reserve the right to remove patients from our list in the following instances:

• Failing repeatedly to attend appointments without cancelling
• A breakdown in the doctor-patient relationship
• Verbal Abuse
• Any type of other abuse
• Sexual or racial harassment
• Fraudulently obtaining drugs
• Deliberately lying to a member of the team (for example in order to obtain a service or benefit by deception)
• Attempting to use the doctor to conceal or aid criminal activity
• Making a complaint which is subsequently shown to be activated by malice
• Patient has moved outside of the practice designated area

The majority of patients work with us to positively improve their health.

We do not accept any form of verbal (or other forms of) abuse; all of our staff have the right to work in an environment free from fear of violence, and abuse from patients and/or their relatives.

Our practice has a zero-tolerance approach to unacceptable behaviour.

Patients who are considered to be exhibiting unacceptable behaviour towards our staff will in most cases be informed their behaviour is unacceptable and asked to apologise to the member of staff involved, and to interact appropriately in future with our staff.